Delivery / return (in Japan)

[Delivery] Letter pack light nationwide 370 yen (product price 6,500 yen or more and free shipping per delivery destination) The above amount is the price of one delivery destination. If there is multiple delivery destinations, each shipping fee will be charged. Letter pack lights are not available for cash on delivery. If you are using cash on delivery, please use the post office cash on delivery. Regarding the letter pack light, we will leave the product in Japan Post, the delivery company, and complete the transaction when the "Luggage Inquiry Number" is reflected. Therefore, we will not be responsible for shipping by letter pack light, including troubles such as loss, theft, damaged luggage during shipping, and loss of luggage during shipping. please note that. In the unlikely event that a trouble occurs, we would like to ask the customer to contact each of the Japan Post Sales Office and solve it between the customer and the Japan Post. Please be sure to check the above precautions and use it before using it. In the delivery method, "The customer who has specified the letter pack light will be accepted for the above notes.

● Delivery date and time cannot be specified

● You can track your luggage, but it will be posted. For inquiries, please contact us directly to Japan Post.

● Letter pack light has no damages such as accidents, delays, or loss of transportation. Letter pack plus nationwide 520 yen (free shipping per delivery destination with a product price of 10,000 yen or more) The above amount is the price of one delivery destination. If there is multiple delivery destinations, each shipping fee will be charged. Letter pack plus is not available for cash on delivery. If you are using cash on delivery, please use the post office cash on delivery. Regarding the letter pack plus, we will leave the product in Japan Post, the delivery company, and complete the transaction when the "Luggage Inquiry Number" is reflected. Therefore, we will not be responsible for shipping by letter pack plus, including troubles such as loss, theft, damaged luggage during shipping, and loss of luggage during shipping. please note that. In the unlikely event that a trouble occurs, we would like to ask the customer to contact each of the Japan Post Sales Office and solve it between the customer and the Japan Post. Please be sure to check the above precautions and use it before using it. In the delivery method, "The customer who has specified the letter pack plus is the one who accepts the above notes.

● Delivery date and time cannot be specified

● You can track your luggage, but please contact us directly to Japan Post.

● Letter pack plus has no damages such as accidents, delays, or loss of transportation. Delivery service (Kuroneko Yamato) and Yu -Pack Yamato Takkyubin Kayu Pack will be delivered. (Free shipping for 15,000 yen or more per delivery destination)

● The shipping fee will be the price of one delivery destination. The price varies depending on the delivery area. (810 yen ~ 1540 yen) If there is a multiple delivery destination, each shipping fee will be charged. Hokkaido → 1100 yen, Fukushima → 810 yen Kanto / Tohoku → 810 yen to 870 yen, Chubu 870 yen to 970 yen, Kinki 970 yen to 1100 yen, China / Shikoku → 1300 yen, Kyushu / Okinawa → 1520 yen to 1540 yen Bank Transfer ⇒ After payment is confirmed, we will ship within 7 business days. Credit ⇒ After confirming your order, we will ship within 7 business days. [You can specify the desired delivery time zone] In the morning, 14:00 to 16:00, 18:00, 18:00, 20:00, 20:00 to 21:00, even if the time is specified, depending on the circumstances It may not be possible to deliver inside. [Return]

● Conditions for accepting returns are unopened or unused, and only those who contact the phone within 3 days after the product arrived will be accepted. [Return / exchange for customer's convenience] In the case of unused and unopened: Product price (tax included) is fully refunded. If it has been opened: 50%of the product price (tax included) will be refunded. Regardless of the opening state, the delivery fee and commission will not be refunded. In addition, the return fee will be borne by the customer. * If it falls under the following, it will be considered to be opened. In addition, vinyl packaging of parts that have been re -packed that intentionally damaged the product is opened, and there are evidence that the product itself has been used in the product itself.

● We do not accept returned or exchanged used products. * The following is considered used. Those with exhaustion and damage that cannot be generated in fitting. The smell of perfume and cigarettes and makeup dirt on the foundation adhered. [Return / exchange due to trouble or defect] Product price (tax included), shipping fee and fee will be fully refunded or exchanged for the same product.

● Refunds [Credit card payment paypal.amazopay.square] Refunded to the same credit card as at the time of purchase, returned items on this site, up to 2 months before the refund process is completed by the card company * Notes on use. Credit card companies may deduct the refund amount from the same month's billing amount and withdraw, or after claiming on the closing date, they may be refunded after the following month. [Bank transfer, bank transfer, cash on delivery settlement] About 1 week after confirming the returned product at our company

● Return Contact: 0248-29-8777 Email address: info@watasijapan.co.jp Return address: 〒9610957 Izumida Ichinogami, Shirakawa City, Fukushima Prefecture 131-1 Pallet Inner joint company WATASI JAPAN * Regular holidays and special holidays. Please note that the day is not delivered.